Table 5. Staff survey responses.

Question	Responses	Total
Attitudes about medication reconciliation (n = 616)
How important is medication reconciliation in the patient care process?	Not Important	0 (0%)
	Somewhat important	14 (2%)
	Important	101 (16%)
	Very important	501 (81%)
How important is it that medication reconciliation occurs at every visit.	Not Important	2 (<1%)
	Somewhat important	41 (7%)
	Important	133 (22%)
	Very important	440 (71%)
The process of medication reconciliation is standardized across Geisinger.	Strongly Disagree	66 (11%)
	Disagree	162 (26%)
	Neither Agree Nor Disagree	150 (24%)
	Agree	186 (30%)
	Strongly Agree	52 (8%)
Having a standardized process for medication reconciliation across Geisinger would be beneficial.	Strongly Disagree	8 (1%)
	Disagree	3 (<1%)
	Neither Agree Nor Disagree	18 (3%)
	Agree	216 (35%)
	Strongly Agree	371 (60%)
I have a well-defined role and know what I am responsible for in the medication reconciliation process.	Strongly Disagree	11 (2%)
	Disagree	41 (7%)
	Neither Agree Nor Disagree	65 (11%)
	Agree	255 (41%)
	Strongly Agree	244 (40%)
Comfort with medication reconciliation (n = 610)
How comfortable are you with your role in medication reconciliation?	Not Comfortable	11 (2%)
	Somewhat Comfortable	82 (13%)
	Comfortable	235 (39%)
	Very Comfortable	282 (46%)
How comfortable are you adding medications to a patient’s medication list while conducting medication reconciliation?	Not Comfortable	42 (7%)
	Somewhat Comfortable	74 (12%)
	Comfortable	198 (32%)
	Very Comfortable	296 (49%)
How comfortable are you removing medications from a patient’s medication list while conducting medication reconciliation?	Not Comfortable	42 (7%)
	Somewhat Comfortable	89 (15%)
	Comfortable	198 (32%)
	Very Comfortable	281 (46%)
I do not believe it is my responsibility to conduct medication reconciliation.	Strongly Disagree	264 (43%)
	Disagree	204 (33%)
	Neither Agree Nor Disagree	75 (12%)
	Agree	41 (7%)
	Strongly Agree	26 (4%)
There are unclear guidelines for what I can and cannot remove from patients’ medication lists during medication reconciliation.	Strongly Disagree	116 (19%)
	Disagree	156 (26%)
	Neither Agree Nor Disagree	131 (21%)
	Agree	153 (25%)
	Strongly Agree	54 (9%)
I am uncomfortable conducting medication reconciliation due to my limited knowledge of medications.	Strongly Disagree	319 (52%)
	Disagree	219 (36%)
	Neither Agree Nor Disagree	41 (7%)
	Agree	26 (4%)
	Strongly Agree	5 (1%)
I am uncomfortable removing medications I did not prescribe/are not in my area of expertise,	Strongly Disagree	162 (27%)
	Disagree	150 (25%)
	Neither Agree Nor Disagree	98 (16%)
	Agree	149 (24%)
	Strongly Agree	51 (8%)
Experience with medication reconciliation (n = 599)
While conducting medication reconciliation have you ever found an error which had the potential to cause harm to the patient?	Yes	332 (55%)
	No	268 (45%)
While conducting medication reconciliation have you ever identified an error which you believe did cause harm to the patient?	Yes	81 (14%)
	No	518 (86%)
How often do you identify errors on patients’ medication lists?	Never	14 (2%)
	Rarely	268 (45%)
	About half the time	232 (39%)
	Most of the time	73 (12%)
	Always	12 (2%)
After you finish conducting medication reconciliation, how confident are you that a patient’s medication list is an accurate reflection of the medications they are taking?	Not Confident	15 (3%)
	Somewhat Confident	191 (32%)
	Confident	300 (50%)
	Very Confident	93 (16%)
How often do patients bring in their medication bottles from home to visits?	Never	37 (6%)
	Rarely	442 (74%)
	About half the time	110 (18%)
	Most of the time	9 (2%)
	Always	1 (<1%)
Do you ask patients to bring in their medication bottles from home to visits?	Yes	293 (49%)
	No	306 (51%)
How often do patients bring in a medication list from home to visits?	Never	15 (3%)
	Rarely	235 (39%)
	About half the time	277 (46%)
	Most of the time	70 (12%)
	Always	2 (<1%)
If patients were to bring their medication bottles or a medication list to visits, it would help me in my role of conducting medication reconciliation.	Strongly Disagree	7 (1%)
	Disagree	12 (2%)
	Neither Agree Nor Disagree	58 (10%)
	Agree	243 (41%)
	Strongly Agree	279 (47%)
Barriers with medication reconciliation (n = 593)
How often do you encounter the following barriers to conducting medication reconciliation?
Patients are not knowledgeable about their medications.	Never	2 (<1%)
	Rarely	68 (11%)
	About half the time	330 (56%)
	Most of the time	177 (30%)
	Always	16 (3%)
I do not have time to conduct a thorough medication reconciliation/other tasks take priority.	Never	115 (19%)
	Rarely	216 (36%)
	About half the time	133 (22%)
	Most of the time	99 (17%)
	Always	30 (5%)
Patients do not want to participate.	Never	62 (10%)
	Rarely	334 (56%)
	About half the time	157 (26%)
	Most of the time	37 (6%)
	Always	3 (1%)
There are language barriers between myself and some patients.	Never	75 (13%)
	Rarely	457 (77%)
	About half the time	48 (8%)
	Most of the time	11 (2%)
	Always	2 (<1%)
Patients receive healthcare outside of Geisinger.	Never	4 (1%)
	Rarely	191 (32%)
	About half the time	347 (59%)
	Most of the time	45 (8%)
	Always	5 (1%)
Entering patient reported medication in the Electronic Health Record is difficult.	Never	171 (29%)
	Rarely	275 (46%)
	About half the time	89 (15%)
	Most of the time	38 (6%)
	Always	20 (3%)
Other	Never	462 (78%)
	Rarely	50 (8%)
	About half the time	56 (9%)
	Most of the time	13 (2%)
	Always	12 (2%)
Training on medication reconciliation (n = 592)
Have you ever had a formal training focusing on medication reconciliation from Geisinger?	Yes	175 (30%)
	No	417 (70%)
I would benefit from additional training on medication reconciliation.	Strongly Disagree	68 (11%)
	Disagree	104 (18%)
	Neither Agree Nor Disagree	198 (33%)
	Agree	180 (30%)
	Strongly Agree	42 (7%)