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. 2021 Oct 1;18(4):1i.

Table 2.

Themes, Subthemes, and Categories

Theme Subtheme Category
Information sources used by patients with diabetes Physicians

Trusted people Relatives

Other patients with diabetes

Mass media Internet

Social networks

Television

Printed media Newspapers, magazines, and educational brochures

Books

Advantages of adopting health information technology in diabetes management Economic benefits Savings cost

Improving equity in the healthcare system Increasing access to healthcare services

Improving post-treatment follow-up

Introducing new treatment methods to patients

Responding to the patients' needs Responding to the patients' questions

Forming a patients group

Improving patients' health status Reducing diabetes complications

Improving self-management skills

Disadvantages of using health information technology in diabetes management Financial issues High costs of technology

Uncertainty about the reliability of information Unreliable information

Large volume of information Patient confusion

Motivational factors influencing the use of health information technology in diabetes management Organizational factors Government and health system support

Culture readiness for technology Training and introducing the technology prior to use it

Physicians' support

Economic factors Providing free healthcare services to patients

Technical factors User-friendly technology

Verification and validation of content and information by the specialists

Up-to-date information

Inhibitory factors influencing the use of health information technology in diabetes management Organizational factors Lack of government and health system support

Lack of user training

Lack of long-term plans

Economic factors High cost of technology

Users' financial status

Technical factors Technical problems

Inaccessibility of the internet and mobile phones

Lack of user-friendly technology

Individual factors Old age

Low level of education

Low level of income

Ethnic and cultural differences

Lack of health and computer literacy

Physical problems

Patient preferences