Table 2. Variability of Quality of Care.
Participant | Example responses |
---|---|
Clinician | “I find [telehealth] very challenging to actually...If I have someone who's ill, it's very limited. I can't examine them. I can't even check their blood pressure. I can't check if they have swelling. I can't listen to them. I'm usually telling them, ‘You know what, I need to see you. Come in next week, and we'll actually get you in the office.’ It's challenging for someone who is ill.” (Clinician 2) |
Care partner | “[T]hen she had to do blood work. She can't do that over the phone. She had to do a CAT scan and stuff like that.” (Care partner 9) |
Patient | “The problem [with telehealth] is just that I don't get enough teaching in my diseases.” (Patient 19) |