Box 1.

Case study: Ensuring the safety of digital technologies -the electronic eye referral systems programme²⁶

The NHSX electronic eye care referral systems (EeRS) programme has introduced digital referral solutions to streamline communication between eye care providers and hospitals. Throughout the programme's development and delivery, information about the clinical safety standards and other relevant processes were cascaded to frontline delivery partners at regular meetings and clinical safety clinics were organised to help staff to resolve issues and to facilitate the sharing of supporting guidance. These clinics covered how to complete the documentation for safety case reports, how to ensure effective risk mitigation and control and how to work with others to share information about clinical safety risk management.