Table 3.

Overview of case interview data.

Stakeholders	Position	Informant Code	Interview mins	Interview N	Informant N
Informants of Hospital X
Hospital managers	Department head	1HM01	20	1	1
Doctors	Medical doctor	1HD01	30	1	1
	Medical doctor	1HD02	20	1	1
	Medical doctor	1HD03	20	1	1
	Medical doctor	1HD04	25	1	1
Hospital service stuffs	Hospital gateman	1S01	15	1	1
Patients	Patient	1P01	10	1	1
iFlytek managers *	Vice CEO	IT01	60	1	1
	Department manager	IT02	80	1	1
	Department manager	IT03	50	1	1
On-site stuffs of iFlytek	Employee	1IT01	60	2	1
	Employee	1IT02	30	1	1
	Employee	1IT03	30	1	1
	Employee	1IT04	20	1	1
Summary of Hospital X			470	15	14
Informants of Hospital Y
Hospital managers	Department head	2HM01	90	3	1
Doctors	Medical doctor	2HD01	60	2	1
Hospital service stuffs	Hospital gateman	2S01	15	1	1
Patients	Patient	2P01	10	1	1
	Patient	2P02	20	1	1
iFlytek managers *	Vice CEO	IT01	60	1	1
	Department manager	IT02	80	1	1
	Department manager	IT03	50	1	1
On-site stuffs of iFlytek	Employee	2IT01	40	1	1
Summary of Hospital Y			425	12	9
Informants of Hospital Z
Hospital managers	Department head	3HM01	30	1	1
Doctors	Medical doctor	3HD01	35	1	1
iFlytek managers *	Vice CEO	IT01	60	1	1
	Department manager	IT02	80	1	1
	Department manager	IT03	50	1	1
On-site stuffs of iFlytek	Employee	3IT01	110	2	1
	Employee	3IT02	20	1	1
Summary of Hospital Z			385	8	7
Summary of three cases
Hospital X			470 (190) *	15 (3) *	14 (3) *
Hospital Y			425 (190) *	12 (3) *	9 (3) *
Hospital Z			385 (190) *	8 (3) *	7 (3) *
Total			900	29	24

Note: We used “*” to mark the shared interview minutes, shared interview numbers, and shared informant numbers by these three cases.