TABLE 4.
Preferred teleconsultation methods, duration, and professional fee (N = 161)
| Preferences regarding teleconsultations | n (%) |
|---|---|
| Methods | |
| Video call using any application | 136 (84.5) |
| Use of customized telerehabilitation application | 90 (55.9) |
| Audio call using any online application | 70 (43.5) |
| Use of any downloadable generic telemedicine application | 68 (42.2) |
| Phone call (offline) | 62 (38.5) |
| E‐mail | 43 (26.7) |
| Instant messaging through social media | 42 (26.1) |
| Text messaging | 34 (21.1) |
| None of the above | 3 (1.9) |
| Duration | |
| <30 min | 100 (62.1) |
| <1 h | 45 (28.0) |
| >1 h | 5 (3.1) |
| None of the above | 3 (1.9) |
| Professional fee | |
| Less than in‐person consultation | 86 (53.4) |
| Equal to in‐person consultation | 36 (22.4) |
| Greater than in‐person consultation | 29 (18.0) |
| Part of a rehabilitation package | 9 (5.6) |
| Free of charge | 1 (0.6) |
| Payment methods | |
| Bank transfer to personal account | 138 (85.7) |
| Through a payment portal (eg, PayPal, PayMaya) | 130 (80.7) |
| Through the hospital or clinic billing | 100 (62.1) |
| Through a third‐party payer (ie, private insurance company) | 59 (36.6) |
| Through PhilHealth (the Philippines' national health insurance program) | 35 (21.7) |
| In‐person payment | 34 (21.1) |
| Cash | 33 (20.5) |
| Check | 24 (14.9) |
| None of the above | 2 (1.2) |
| Others | |
| Credit card | 1 (0.6) |
| Customized telerehabilitation platform with its own online payment feature | 1 (0.6) |