Table 6.

Summary of health care provider (HCP) feedback from qualitative assessment (N=7).

App feature and areas of high likeability and usability		Suggestions for improvement	Implications for the patient-HCP visit
Dashboard
	Helpful summary of symptoms and tracking of goals or activities Visual presentation of graphs and ability to track the completion of activities	The features of different events (ie, red flags and activities) could not be identified directly from the dashboard Add additional visual features for ease of reading for patients (eg, add a legend, increase contrast and font size, and reduce reading level)	Potentially too detailed to discuss within the scope of a patient visit—should be more usable at a glance Might consider highlighting pain as a main source of discussion during the patient visit (stiffness and functional impairment are less relevant)
Goals
	Use of the SMARTa goal-setting framework Incorporation of an assessment of confidence in achieving goals (ie, “how confident are you that you will be able to complete this goal?”)—marked on a 5-point Likert scale from not confident (1) to very confident (5) Summary of goals and prompts for next scheduled activity is useful	There could be more clarity on how to use the feature—HCPs thought it might be too complex for patients to follow Improve visuals for easier reading—increase font size and color contrast Too many categories of goals Achieved goals should be removed Keep the page to one screen so that scrolling is not required	Feature is most relevant for self-management
Activities
	User-friendly and straightforward data entry	Modify activity categories from drop-down list—make it more relatable for those who are less exercise-oriented Provide definitions for activity categories List of activity categories is limited, and language is too high level Improve readability using color contrast and different coloring	Need to include an option to go back to completed activities to discuss with HCP Would be useful to see a percentage of activities completed
Flags
	Helpful for capturing activity avoidance	Suggestions for updates or modifications to the red flags list were provided Add option to provide notes to accompany a red flag Add option to highlight red flags to be discussed with HCP	Add option to highlight red flags intended to be discussed with an HCP
Information
	Useful feature; considered the best tab by most physicians Information on exercise therapies was simple to understand with appropriate images and videos Reference to evidence-based programs (eg, GLAD Canada) and no equipment requirement Printable format ideal for older patients	Provide exercise adaptations for patients who may be mobility-limited Provide more local resources and guidelines Add a frequently asked questions section Separate information page for resources for patients and resources for HCPs	Feature is most relevant for self-management

^aSMART: specific, measurable, attainable, relevant, time-based.