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. 2021 Nov 8;23(11):e29951. doi: 10.2196/29951

Table 3.

Responses from 321 patients about their experiences with OurNotes.

Question Responses Value, n (%)
In the last 12 months, how many times did you complete the OurNotes questionnaire before a visit?

Once 151 (57)

More than once 170 (53)
How difficult was it to answer, “How have you been since your last visit?”

Not at all difficult 259 (80.7)

Somewhat difficult 60 (18.7)

Very difficult 2 (0.6)
How difficult was it to answer, “What issues would you like to focus on at your visit?”

Not at all difficult 286 (89.1)

Somewhat difficult 32 (10)

Very difficult 3 (0.9)
Did answering the questions help you prepare for the visit?

Yes 221 (68.8)

No 66 (20.6)

Don’t know 34 (10.6)
Did answering the questions change the conversation between you and your provider?

Yes, positive effect 135 (42.1)

No effect 100 (31.2)

Yes, negative effect 7 (2.2)

Don’t know 79 (24.6)
Did answering the questions help you and your provider make decisions about your care?

Yes, it helped 150 (46.7)

No effect 90 (28.1)

No, more difficult 3 (0.9)

Don’t know 78 (24.3)
After the visit, did you read your provider’s note?

Yes 273 (85)

No 33 (10.3)

Don’t know 15 (4.7)
Did the provider’s note include what you had written? (If yes)

Yes, some or all 112 (41)

No, but clearly provider had read my answers 35 (12.8)

No, not included 23 (8.4)

Don’t know 103 (37.7)
In general, sending an update about myself before a visit is a good idea.

Agree or somewhat agree 296 (92.2)

Disagree or somewhat disagree 21 (6.5)

Don’t know 4 (1.3)
In general, sending the issues that I want to focus on before visit is a good idea.

Agree or somewhat agree 301 (93.8)

Disagree or somewhat disagree 17 (5.3)

Don’t know 3 (0.9)
When would you like to receive the request for your answers?

2 days before the visit 131 (43)

3-7 days before the visit 161 (53)

>7 days before the visit 12 (4.0)