Table 3.
Responses from 321 patients about their experiences with OurNotes.
Question | Responses | Value, n (%) |
In the last 12 months, how many times did you complete the OurNotes questionnaire before a visit? | ||
|
Once | 151 (57) |
|
More than once | 170 (53) |
How difficult was it to answer, “How have you been since your last visit?” | ||
|
Not at all difficult | 259 (80.7) |
|
Somewhat difficult | 60 (18.7) |
|
Very difficult | 2 (0.6) |
How difficult was it to answer, “What issues would you like to focus on at your visit?” | ||
|
Not at all difficult | 286 (89.1) |
|
Somewhat difficult | 32 (10) |
|
Very difficult | 3 (0.9) |
Did answering the questions help you prepare for the visit? | ||
|
Yes | 221 (68.8) |
|
No | 66 (20.6) |
|
Don’t know | 34 (10.6) |
Did answering the questions change the conversation between you and your provider? | ||
|
Yes, positive effect | 135 (42.1) |
|
No effect | 100 (31.2) |
|
Yes, negative effect | 7 (2.2) |
|
Don’t know | 79 (24.6) |
Did answering the questions help you and your provider make decisions about your care? | ||
|
Yes, it helped | 150 (46.7) |
|
No effect | 90 (28.1) |
|
No, more difficult | 3 (0.9) |
|
Don’t know | 78 (24.3) |
After the visit, did you read your provider’s note? | ||
|
Yes | 273 (85) |
|
No | 33 (10.3) |
|
Don’t know | 15 (4.7) |
Did the provider’s note include what you had written? (If yes) | ||
|
Yes, some or all | 112 (41) |
|
No, but clearly provider had read my answers | 35 (12.8) |
|
No, not included | 23 (8.4) |
|
Don’t know | 103 (37.7) |
In general, sending an update about myself before a visit is a good idea. | ||
|
Agree or somewhat agree | 296 (92.2) |
|
Disagree or somewhat disagree | 21 (6.5) |
|
Don’t know | 4 (1.3) |
In general, sending the issues that I want to focus on before visit is a good idea. | ||
|
Agree or somewhat agree | 301 (93.8) |
|
Disagree or somewhat disagree | 17 (5.3) |
|
Don’t know | 3 (0.9) |
When would you like to receive the request for your answers? | ||
|
2 days before the visit | 131 (43) |
|
3-7 days before the visit | 161 (53) |
|
>7 days before the visit | 12 (4.0) |