Table 1.

Descriptive statistics of the research variables (N=70).

Variable				Value
Organizational context
	Size of the clinic in terms of number of consultations, n (%)
		Less than 5000	6 (8)
		5000 to 9999	11(16)
		10,000 to 14,999	13 (19)
		15,000 to 19,999	23 (33)
		20,000 to 24,999	6 (8)
		More than 25,000	11 (16)
	Location of the clinic, n (%)
		Nonurban (rural, semirural, or remote)	27 (39)
		Urban	43 (61)
	Type of consultations offered (without appointment), n (%)			20 (28)
Managerial context
	Type of clinical governance, n (%)
		FMGa	49 (70)
		Non-FMG	21 (30)
	Experience of the scheduling manager, n (%)
		Less than 1 year	5 (7)
		1 to 3 years	17 (25)
		4 to 6 years	22 (31)
		7 to 9 years	7 (10)
		More than 10 years	19 (27)
Integration of MASb systems, n (%)
	Clinic with implemented systems
		EMRc	69 (98)
		iMASd	42 (60)
		iMAS integrated with the EMR	38 (54)
		MAS	34 (49)
		MAS integrated with the EMR	23 (33)
		Integration of iMAS and MAS systems with the EMR	18 (26)
Extended use of MAS systems, mean (SD)
	iMAS system (RVSQe) functionalities usedf			0.8 (1.0)
	MAS system functionalities usedf			1.6 (2.2)
Advanced accessibility, mean (SD)
	Advanced access scheduling principles appliedf			2.4 (1.8)
Availability of medical care, mean (SD)
	Scheduling performanceg,h			3.4 (0.7)
	Patient attendancei			1.6 (1.0)

^aFMG: family medical group.

^bMAS: medical appointment scheduling.

^cEMR: electronic medical record.

^diMAS: interoperable medical appointment scheduling.

^eRVSQ: Rendez-vous Santé Québec.

^fSee Table 2 for the distribution of this variable.

^gCronbach alpha coefficient of reliability (α=.76).

^h1=totally disagree, 2=rather disagree, 3=neither disagree nor agree, 4=rather agree, and 5=totally agree.

ⁱ0=less than 80%, 1=80% to 84%, 2=85% to 89%, 3=90% to 94%, and 4=95% or more.