Table 5.
Research construct | Clinic profilesa | F value | P value | |||
|
Low (n=15) | Mixed (n=25) | High (n=30) |
|
||
Organizational context, mean | ||||||
|
Size of the clinicb (number of consultations per year) | 2.5# | 5.6^ | 4.7* | 21.8 | <.001 |
|
Location of the clinic (1=rural/semirural, 0=urban) | 0.3 | 0.3 | 0.5 | 0.7 | .49 |
|
Type of consultations offered (% without appointment) | 21.3 | 28.3 | 30.2 | 0.9 | .92 |
Managerial context, mean | ||||||
|
Type of clinical governance (1=non-FMGc, 0=FMG) | 0.5^ | 0.0* | 0.1* | 11.1 | <.001 |
|
Experience of the scheduling managerd | 3.1 | 3.6 | 3.0 | 1.4 | .25 |
Implementation of MASe systems, mean | ||||||
|
iMASf system implemented (1=yes, 0=no) | 0.27* | 0.64^ | 0.73^ | 5.2 | .008 |
|
MAS system implemented (1=yes, 0=no) | 0.47 | 0.52 | 0.47 | 0.1 | .43 |
Extended use of MAS systems, mean | ||||||
|
iMAS system functionalities used | 0.2# | 1.1^ | 0.9^ | 4.2 | .02 |
|
MAS system functionalities used | 1.3 | 1.5 | 1.8 | 0.3 | .76 |
Integration of MAS systems, mean | ||||||
|
Integration of iMAS and MAS systems with the EMRg,h | 0.9* | 2.0^ | 2.2^ | 7.4 | <.001 |
Advanced accessibility, mean | ||||||
|
Advanced access scheduling principles applied | 0.2# | 1.5* | 4.2^ | 118.3 | <.001 |
Availability of medical care, mean | ||||||
|
Scheduling performancei | 3.0* | 3.4^ | 3.6^ | 4.9 | .01 |
|
Patient attendancej | 0.5# | 2.3^ | 1.7* | 23.8 | <.001 |
aWithin rows, different symbols (#, *, and ^) indicate significant (P<.05) pairwise differences between means (Tamhane T2 test).
b1: less than 5000, 2: 5000 to 9999, 3: 10,000 to 14,999, 4: 15,000 to 19,999, 5: 20,000 to 24,999, and 6: more than 25,000.
cFMG: family medicine group.
d1=less than 1 year, 2=1 to 3 years, 3=4 to 6 years, 4=7 to 9 years, and 5=more than 10 years.
eMAS: medical appointment scheduling.
fiMAS: interoperable medical appointment scheduling.
giMAS system integration (no=0, manual=1, and automated=2) + MAS system integration (no=0, manual=1, and automated=2).
hEMR: electronic medical record.
i1=totally disagree, 2=rather disagree, 3=neither disagree nor agree, 4=rather agree, and 5=totally agree.
j0=less than 80%, 1=80% to 84%, 2=85% to 89%, 3=90% to 94%, and 4=95% or more.