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Client movement and service time. Example breakdown of client movement and service time before (panel a) and after (panel b) implementation of the one‐stop shop. Abbreviations: CCC, comprehensive care centre; GBV, gender‐based violence; HTS, HIV testing services; MCH, maternal and child health; OSS, one‐stop shop; PrEP, pre‐exposure prophylaxis; VMMC, voluntary medical male circumcision.
