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. 2021 Nov 25;8:23743735211063780. doi: 10.1177/23743735211063780

Table 3.

Opinions about Telemedicine Experience

Count Percent
I can easily talk to my healthcare provider Strongly agree 42 17.9
Agree 119 50.6
Neutral 35 14.9
Disagree 22 9.4
Strongly disagree 17 7.2
I can hear my healthcare provider clearly Strongly agree 48 20.4
Agree 128 54.5
Neutral 26 11.1
Disagree 20 8.5
Strongly disagree 13 5.5
My healthcare provider is able to understand my healthcare condition Strongly agree 45 19.1
Agree 111 47.2
Neutral 49 20.9
Disagree 17 7.2
Strongly disagree 13 5.5
I can see my healthcare provider as if we met in person Strongly agree 24 10.2
Agree 62 26.4
Neutral 53 22.6
Disagree 63 26.8
Strongly disagree 33 14.0
I do not need assistance while using the system Strongly agree 39 16.6
Agree 101 43.0
Neutral 50 21.3
Disagree 26 11.1
Strongly disagree 19 8.1
I feel comfortable communicating with my healthcare provider Strongly agree 40 17.0
Agree 113 48.1
Neutral 42 17.9
Disagree 24 10.2
Strongly disagree 16 6.8
I think the healthcare provided via telemedicine is consistent Strongly agree 24 10.2
Agree 76 32.3
Neutral 76 32.3
Disagree 38 16.2
Strongly disagree 21 8.9
I obtain better access to healthcare services by use of telemedicine Strongly agree 23 9.8
Agree 67 28.5
Neutral 69 29.4
Disagree 48 20.4
Strongly disagree 28 11.9
Telemedicine saves me time traveling to a hospital or specialist clinic Strongly agree 51 21.7
Agree 106 45.1
Neutral 50 21.3
Disagree 16 6.8
Strongly disagree 12 5.1
I do not receive adequate attention Strongly agree 22 9.4
Agree 58 24.7
Neutral 53 22.6
Disagree 74 31.5
Strongly disagree 28 11.9
Telemedicine provides for my healthcare need Strongly agree 28 11.9
Agree 84 35.7
Neutral 68 28.9
Disagree 31 13.2
Strongly disagree 24 10.2
I find telemedicine an acceptable way to receive healthcare services Strongly agree 29 12.3
Agree 86 36.6
Neutral 59 25.1
Disagree 38 16.2
Strongly disagree 23 9.8
I will use telemedicine services again Strongly agree 33 14.0
Agree 85 36.2
Neutral 62 26.4
Disagree 28 11.9
Strongly disagree 27 11.5