Table 3.
Themes identified in responses to the open-ended SoC survey question: “What changes would need to be made to telehealth for your program to give it a higher rating?”
| Total | Adult | Pediatric | Affiliate | |
|---|---|---|---|---|
| Number of Programs | n = 281 | n = 115 | n = 127 | n = 39 |
| Theme | ||||
| Remote monitoring/physical exam | 137 (49%) | 59 (51%) | 61 (48%) | 17 (44%) |
| Technology or platform limitations | 72 (26%) | 30 (26%) | 34 (27%) | 8 (21%) |
| Participation of multidisciplinary team in visit | 49 (17%) | 18 (16%) | 25 (20%) | 6 (15%) |
| Internet access (speed/availability) | 47 (16%) | 19 (17%) | 23 (18%) | 5 (13%) |
| Reimbursement | 40 (14%) | 15 (13%) | 23 (17%) | 2 (5%) |
| Model of care (telehealth, in-person, visit frequency | 37 (13%) | 17 (15%) | 15 (12%) | 5 (13%) |
| Logistics of telehealth (scheduling) | 17 (6%) | 7 (6%) | 10 (8%) | 0 |