Table 1.
What changes would need to be made to telehealth for you to give it a higher rating?a
| Telehealth about the same or better than in person (n=102) |
Telehealth somewhat or much worse than in person (n=101) |
Total (n=203) |
||||
| Measurement and testing | 38 | 37% | 61 | 58% | 99 | 49% |
| Physical exam | 12 | 12% | 29 | 27% | 41 | 20% |
| Pulmonary function testing (in person) | 11 | 11% | 25 | 24% | 36 | 18% |
| Sputum/throat culture | 13 | 13% | 22 | 21% | 35 | 17% |
| Pulmonary function testing (remote) | 7 | 7% | 7 | 7% | 14 | 7% |
| Labs/imaging | 3 | 3% | 10 | 9% | 13 | 6% |
| Testing: Remote | 4 | 4% | 6 | 6% | 10 | 5% |
| Weight/height | 3 | 3% | 4 | 4% | 7 | 3% |
| Testing: In person | 0 | 0% | 6 | 6% | 6 | 3% |
| Care delivery model | 29 | 28% | 41 | 39% | 70 | 34% |
| Care delivered via in-person visits | 26 | 27% | 19 | 18% | 45 | 22% |
| Care delivered via telehealth | 13 | 13% | 7 | 7% | 26 | 13% |
| Criteria for appropriateness of telehealth visit | 8 | 8% | 4 | 4% | 12 | 6% |
| Care delivered via mix of telehealth and in-person clinic visits | 3 | 3% | 3 | 3% | 6 | 3% |
| Care quality/access | 21 | 21% | 30 | 28% | 51 | 25% |
| Multidisciplinary care team/provider | 9 | 9% | 10 | 9% | 19 | 9% |
| Communication/relationships | 7 | 7% | 10 | 9% | 17 | 8% |
| Care quality (unspecified) | 5 | 5% | 6 | 6% | 11 | 5% |
| Preparation for visit | 1 | 1% | 8 | 8% | 9 | 4% |
| Telehealth technology | 7 | 7% | 7 | 7% | 14 | 7% |
| Care Logistics | 4 | 4% | 8 | 8% | 12 | 6% |
| Lack of time/inefficiency | 2 | 2% | 5 | 5% | 7 | 3% |
| Convenience | 2 | 2% | 3 | 3% | 5 | 2% |
| Other | 6 | 6% | 10 | 9% | 16 | 8% |
| No improvements identified | 11 | 11% | 6 | 6% | 17 | 8% |
a
Responses are limited to PwCF that responded with an 8 or lower to the following question: “On a scale from 0-9, please indicate your desire for future telehealth visits?” (n=204 of 308 respondents). The sample size was further reduced by 1 PwCF that did not respond to the question regarding quality of telehealth.