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. 2021 Dec 14;7(12):e08599. doi: 10.1016/j.heliyon.2021.e08599
Code Statement References
FC1 I have Information Technology knowledge to use the teleconsultation app developed by the hospital Kamal et al. (2020)
FC2 I can get help from other people if there are difficulties in using the teleconsultation application developed by the hospital
FC3 I have the necessary facilities to use the teleconsultation application developed by the hospital (example: compatible smartphone, adequate internet network)
SI1 The environment around me (i.e., family, friends) encourages me to use the teleconsultation application developed by the hospital Baudier et al. (2021)
SI2 The person who significantly influenced my behavior advised me to use the teleconsultation app developed by the hospital
SI3 Health workers such as doctors and nurses advised me to use the teleconsultation application developed by the hospital
CA1 I felt teleconsultation could prevent me from being exposed to viruses and bacteria while I was on my way to the hospital Kamal et al. (2020)
CA2 I feel teleconsultation can prevent me from being exposed to viruses and bacteria while I am in the waiting room with other patients
CA3 I feel that teleconsultation can prevent me from being exposed to viruses and bacteria when I come into contact with health workers
CA4 I feel teleconsulting can prevent me from being exposed to viruses and bacteria when I touch contaminated items (example: doorknobs)
SF1 The hospital facility that owns the teleconsultation application and the medicines have met the applicable standards and regulations Zhou et al. (2019)
SF2 The doctor care affiliated with the hospital owner of the teleconsultation application is systematic and safe
SF3 The hospital that owns the teleconsultation application has been proven to be able to handle emergency cases well.
SF4 The procedures used by the hospital prioritize patient safety
RA1 The online diagnosis provided via the teleconsultation application developed by the hospital can be trusted Lin, 2017; Zhou et al. (2019)
RA2 Without face-to-face examination, I am sure the doctor can find out about my health condition
RA4 The information provided by the teleconsulting application developed by the hospital is reliable
RA5 The teleconsultation application developed by the hospital will not experience any technical problems
PRO1 Doctors affiliated with the hospital that owns the teleconsultation application have sufficient theoretical knowledge and can apply this knowledge when providing medical services. Zhou et al. (2019)
PRO2 Doctors affiliated with the teleconsultation app owner's hospital have good professional skills
PRO3 The medical services provided by the hospital which owns the teleconsultation application are efficient
PEU1 I believe that using the teleconsultation app developed by the hospital is easy for me Kamal et al. (2020)
PEU2 I believe that I can easily interact with doctors in using the teleconsultation application developed by the hospital
PEU3 I believe that I understand how to interact with a teleconsulting application
PU1 I believe that the quality of my health care will improve thanks to the teleconsultation application developed by the hospital Kamal et al. (2020)
PU2 I believe that it will be easier for me to access health services because I use the teleconsultation application developed by the hospital
PU3 I believe that using the teleconsultation app developed by the hospital will be useful in my daily routine
IQ1 The teleconsultation application developed by the hospital can provide accurate and useful information about the hospital and doctor information Zhou et al. (2019)
IQ2 The teleconsultation application developed by the hospital can provide accurate and useful information about the prevention of common diseases
IQ3 Teleconsultation can provide accurate and useful information about first aid measures
IQ4 nt medical record data in the teleconsultation application is integrated with existing medical record data in the hospital
BI1 Assuming I have been given the opportunity to access teleconsultation, I intend to use the hospital's teleconsultation services Kamal et al. (2020)
BI2 Whenever I need remote medical care from professionals, I will happily use the hospital's teleconsultation service
BI3 I intend to inform my relatives and friends about the hospital's teleconsultation service
AU1 I use teleconsultation a lot Binyamin and Zafar (2021)
AU2 I intend to use teleconsultation for as long as I need it
AU3 I already use teleconsultation regularly