Table 3.
Participants | P1 | P2 | P3 | P5 | P6 | P7 | P8 | P10 |
---|---|---|---|---|---|---|---|---|
Making you feel at ease | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 5 |
Letting you tell your ‘’story’’ | 5 | 5 | 5 | 4 | 5 | 5 | 5 | 5 |
Really listening | 5 | 5 | NC * | 5 | 5 | 5 | 5 | 2 |
Being interested in you as a whole person | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
Fully understanding your concerns | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 5 |
Showing care and compassion | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 5 |
Being positive | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 5 |
Explaining things clearly | 5 | 5 | 5 | 5 | 4 | 5 | 5 | NC * |
Helping you take control | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 5 |
Making a plan of action with you | 4 | 5 | 5 | 5 | 3 | 5 | 5 | 5 |
Total | 49 | 50 | 45 | 49 | 42 | 50 | 50 | 42 |
NC * (Not completed). Bold font indicates total scores for each scale.