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. 2021 Dec 16;9(12):1739. doi: 10.3390/healthcare9121739

Table 3.

Patients’ perceptions towards virtual outpatient clinic consultation (n = 720).

Perceptions Frequency (n) %
Has the COVID-19 pandemic changed your desire to be seen in person by a healthcare provider?
 Yes
 No
 Not sure


326
186
208


45.3
25.8
28.9
Do you think anything was missed or not addressed because you were not seen in person?
 Yes
 No
 Not sure


284
214
222


39.4
29.7
30.8
Willingness to participate in another telemedicine consultation during the COVID-19 pandemic
 Yes
 No
 Not sure


490
124
106


68.1
17.2
14.7
Preference towards telemedicine consultation once the COVID-19 pandemic is over.
 Yes
 No
 Not sure


536
126
58


74.4
17.5
8.1
Perceived advantages towards telemedicine
 Availability of healthcare provider
 Convenience
 No time off from work
 No travel
 Time saving
 Safety
 Visits not rushed
 None

329
571
289
128
452
96
85
53

45.7
79.3
40.1
17.8
62.8
13.3
11.8
7.4
Perceived disadvantages towards telemedicine
 Technological difficulties
 Less personal interaction
 Poor communication
 None

382
219
248
110

53.1
30.4
34.4
15.3
Recommendation for telemedicine care improvement
 Improvement in scheduling/coordination
 Improved technology
 Incorporation of diagnostic recommendation
 None

281
320
162
91

39.0
44.4
22.5
12.6