Table 4.
Logistic regression analysis on patients’ socio-demographic characteristics with poor and average satisfaction towards telemedicine.
| Characteristics | Total Sample (n = 720) |
Poor and Average Satisfaction | Multivariate Analysis * No vs. Yes |
p Value ** | |
|---|---|---|---|---|---|
| No (n = 394) n (%) |
Yes (n = 326) n (%) |
Adjusted OR (95% CI) | |||
| Age (in years) ≤40 years >40 years |
286 434 |
190 204 |
96 230 |
Ref 1.59 (1.04–2.44) |
0.031 |
| Gender Female Male |
324 396 |
174 220 |
150 176 |
Ref 0.55 (0.89–0.63) |
0.554 |
| Marital status Single Married |
252 468 |
166 228 |
86 240 |
Ref 1.51 (0.96–1.91) |
0.072 |
| Education University/College Less than University/College |
594 126 |
326 68 |
268 58 |
Ref 1.68 (1.07–2.15) |
0.025 |
| Employment status Government Self-employed/Private Unemployed |
458 120 142 |
226 72 96 |
232 48 46 |
Ref 1.38 (0.81–2.35) 0.98 (0.56–1.74) |
0.237 0.932 |
| Telemedicine consultation at PHC General hospital Specialty hospital |
302 340 78 |
203 167 24 |
99 173 54 |
Ref 0.57 (0.31–1.05) 1.73 (1.21–2.47) |
0.70 0.03 |
| Previous telemedicine consultation Yes No |
209 511 |
130 264 |
79 247 |
Ref 3.28 (2.32–4.65) |
<0.001 |
| Consultation department Family medicine Internal medicine and subspecialities General Surgery and subspecialties Dentistry Other departments |
254 132 42 56 236 |
156 62 26 18 132 |
98 70 16 38 104 |
Ref 1.52 (0.95–2.43) 1.08 (0.51–2.28) 1.31 (0.92–2.13) 1.48 (0.98–2.24) |
0.081 0.844 0.142 0.061 |
* Variable(s) entered on step 1: age category, gender, marital status, education status, employment, virtual clinic setting, telemedicine before pandemic, and consultation department. ** p value less than 0.05 was considered as statistically significant.