Table 1.

Summary of areas of improvement and recommendations.

Phase	Areas of improvement	Recommendations
Arriving at the hospital and the emergency room	Communication/information related to how the health system works	Provide information to the public on how/where to access stroke care
	Referral system to get to a hospital
During hospitalization	Communication between family/caregivers and healthcare personnel	-Allocate resources (human/time) to call family/caregivers and provide information -Train personnel on how to communicate via phone calls
Discharge process	Absence of formal training	-Provide formal training to caregivers using pre-recorded videos or booklets -Organize hospital-based group education sessions or community-based services
After discharge	Difficulties in obtaining follow-up visits related to the referral system	-Provide a clear explanation on how to navigate the healthcare system -Review the referral system and assess potential improvements -Improve telemedicine and telerehabilitation systems to increase reach
	Feeling of abandonment due to inefficient communication between patient/caregivers and healthcare providers	Allocate resources (human/time) to conduct follow-up calls
	Deficient communication between providers	Implement an integrated system that registers follow-up plans and treatment needed after discharge to improve communication between providers