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. 2021 Nov 28;13(11):e19959. doi: 10.7759/cureus.19959

Table 2. Questionnaire for Workplace Violence in Healthcare Settings.

Name:    
Age (In years): Gender:
Highest Degree Workplace Setting:
Area of workplace: Marital status:
Department of residency/specialization/Working: 
Number of years of experience after completion of MBBS/BSc: _________________
Section A- Forms of Violence: This domain intends to assess the frequency of various forms of violence experienced by healthcare workers in healthcare settings. Mark the most appropriate option.
A1: How often do you experience verbal altercations (e.g., threats, abuse, exaggerated arguments, offensive comments etc.) at your workplace?
Nearly daily
About once a week
About once a month
About once every six months
About once a year or less
A2: How often do you experience physical violence (e.g., slapping, beating, thrashing, vandalizing, attack with weapons etc.) at your workplace?
About once in a month or more
About once every six months
About once a year
 Less than once a year
Never
Section B- Impact of incidences of Violence: This domain assesses the impact of the episodes of violence on the various aspects of an individual’s life.
B1: On the basis of the episodes of violence at my workplace, I have developed the following feelings:
It did not/doesn’t affect me at all
I feel/felt that motivation/efficiency reduced at my work
I feel/felt like changing my workplace
I feel/felt like opting for an alternate career
I feel/felt like not working at all
I have/had self-harm/suicidal ideations
Following are the statements regarding the effect of the episodes of WPV one had on the different aspects of life. Please read the statements given below and mark the most appropriate response (based on your experience).
B2: Personal wellbeing and self-care include activities such as sleep schedule, eating pattern, fitness, grooming, dressing etc. How much have the episodes of violence at your workplace affected your personal wellbeing and self-care?
Not affected / mildly affected
Moderately affected
Severely affected
B3: “Family life is defined as the routine interactions and activities that a family have together especially with the members who live together with  parents, spouse, children.” How much has your family been affected due to the episodes of violence at your workplace?
Not affected/ mildly affected
Moderately affected
Severely affected
B4: “Social life is defined as the part of a person's time spent doing enjoyable things with others like friends, colleagues or people living in the society other than close family members.” How much has your family been affected due to the episodes of violence at your workplace?
Not affected/ mildly affected
Moderately affected
Severely affected
B5: How much do the episodes of violence at your workplace has affected your mental and psychological well-being (increased aggressiveness, irritability, low self-esteem, etc.)?
Not affected/ mildly affected
Moderately affected
Severely affected
Section C- Reporting of Incidence: This domain assesses how comfortable or confident the workers are about reporting the incidence of violence to the higher authorities.
C1: I would be comfortable in reporting the episode of violence at my workplace to competent authorities.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
The statements given below (C2-C7) are some of the reasons why the incidences of violence are not reported to the authorities. Select the most appropriate choice in your opinion. To what extent do these following reasons lead to under-reporting?
C2: Felt ashamed of reporting
Significantly
Somewhat significantly
Insignificantly
C3: A belief that no action will be taken against the perpetrator
Significantly
Somewhat significantly
Insignificantly
C4: Lack of organizational support
Significantly
Somewhat significantly
Insignificantly
C5: Lack of provision to report such incidences
Significantly
Somewhat significantly
Insignificantly
C6: The process was time-consuming
Significantly
Somewhat significantly
Insignificantly
C7: Fear that the appraisal or promotion avenues will be affected.
Significantly
Somewhat significantly
Insignificantly
Section D- Mitigation Strategies: This domain focuses on the strategies that can be useful in preventing episodes of violence at the workplace. Statements given below focus on the strategies that can be useful in preventing the episodes of violence at the workplace. Select the most appropriate choice in your opinion. To what extent do the following measures will be useful in controlling WPV in healthcare settings?
D1: Controlling the number of attendants visiting the hospital with a patient
Very useful
Somewhat Useful      
Not useful      
D2: Educating patients and attendants about limitations of medical sciences and available infrastructure
Very useful
Somewhat Useful             
Not useful                         
D3: Regular training of healthcare workers regarding soft skills (communication skills, breaking bad news, counselling skills, problem-solving skills)
Very useful
Somewhat Useful             
Not useful                         
D4: Self-defense training of Health care workers
Very useful
Somewhat Useful             
Not useful                         
D5:Improving healthcare facilities (like doctor-patient ratio, population-bed ratio)
Useful
Somewhat Useful             
 Not useful     
D6: Improving facilities within a hospital (like availability of medicines and diagnostic tests)
Useful
Somewhat Useful
Not useful
  D7: Improving Infrastructure facilities (like installation of CCTVs, metal detectors, alarm system)
Very useful
Somewhat Useful
Not useful
 D8: Active complaint redressal system
Very useful
Somewhat Useful
Not useful
D9: Strong legislature measures like provision of significant punishment for offenders
Very useful
Somewhat Useful
Not useful
D10: Unbiased media reporting
Very useful
Somewhat Useful
 Not useful
D11: Sensitizing politicians and public figures not to give immature/negative statements regarding healthcare workers
Very useful
Somewhat Useful
Not useful
Section E- Risk factors related to incidents of Workplace violence: This domain assesses the various risk factors associated with violence in healthcare settings. What is your opinion regarding the importance of the following parameters as a reason for WPV in a healthcare setting? 
E1: Unrealistic expectations of patients/attendants
Very important
Somewhat important
Not important                        
E2. Inappropriate knowledge about the disease/health condition
Very important
Somewhat important
Not important                        
E3: Poor communication skills
Very important
Somewhat important
Not important                        
E4: Lack of resources (equipment and medicines, doctor-patient ratio)          
Very important
Somewhat important
Not important                        
E5: Overcrowding
Very Important
Somewhat Important
Not Important
E6: Long waiting time
Very Important
Somewhat Important
Not Important
E7: Inadequate security arrangements
Very Important
Somewhat Important
Not Important
E8: Inadequate action on receiving complaints of WPV
Very Important
Somewhat Important
Not Important
E9: Lack of respect for the authority of doctors/healthcare workers
Very Important
Somewhat Important
Not Important
E10: Negative and inappropriate media reporting
Very Important
Somewhat Important
Not Important
E11: Lack of the provision of harsh punishment for aggressors/offenders
Very Important
Somewhat Important
Not Important
E12: Lack of redressal system
Very Important
Somewhat Important
Not Important