Table 4.

Medians (25th–75th centiles) of ratio for users ≥90th centile over the rest of consultations per patient, by consultation type, all practices

Year	All consultations by all staff	All consultations by GPs	Face-to-face consultations by all staff	Face-to-face consultations by GPs
2000–2001	4.6 (4.4–4.9)	4.9 (4.6–5.4)	4.5 (4.3–4.8)	4.7 (4.5–5.1)
2001–2002	4.7 (4.5–5.0)	5.0 (4.7–5.5)	4.6 (4.4–4.9)	4.8 (4.5–5.2)
2002–2003	4.7 (4.5–5.1)	5.2 (4.8–5.6)	4.7 (4.4–5.0)	4.9 (4.6–5.3)
2003–2004	4.8 (4.6–5.1)	5.3 (5.0–5.8)	4.8 (4.5–5.1)	5.0 (4.7–5.5)
2004–2005	5.0 (4.7–5.3)	5.5 (5.1–6.1)	5.0 (4.6–5.4)	5.2 (4.8–5.8)
2005–2006	4.9 (4.6–5.2)	5.5 (5.1–6.0)	4.8 (4.6–5.3)	5.1 (4.8–5.7)
2006–2007	5.0 (4.7–5.4)	5.7 (5.2–6.3)	5.1 (4.7–5.6)	5.4 (4.9–6.0)
2007–2008	5.0 (4.7–5.3)	5.6 (5.1–6.0)	5.0 (4.7–5.4)	5.2 (4.8–5.7)
2008–2009	5.0 (4.7–5.4)	5.6 (5.2–6.0)	5.0 (4.7–5.4)	5.3 (4.9–5.7)
2009–2010	5.0 (4.7–5.3)	5.6 (5.2–6.0)	5.0 (4.7–5.4)	5.2 (4.9–5.7)
2010–2011	5.1 (4.8–5.4)	5.7 (5.3–6.1)	5.1 (4.7–5.5)	5.3 (4.9–5.8)
2011–2012	5.1 (4.8–5.4)	5.7 (5.3–6.1)	5.1 (4.8–5.6)	5.4 (5.0–5.8)
2012–2013	5.1 (4.8–5.4)	5.7 (5.4–6.1)	5.2 (4.8–5.6)	5.4 (5.0–5.8)
2013–2014	5.1 (4.8–5.5)	5.8 (5.4–6.2)	5.2 (4.9–5.6)	5.5 (5.1–6.0)
2014–2015	5.2 (4.9–5.5)	5.9 (5.5–6.3)	5.3 (5.0–5.8)	5.6 (5.2–6.1)
2015–2016	5.1 (4.8–5.5)	6.0 (5.6–6.5)	5.6 (5.1–6.2)	5.9 (5.4–6.6)
2016–2017	5.1 (4.9–5.5)	5.9 (5.5–6.4)	5.5 (5.1–6.0)	5.8 (5.3–6.4)
2017–2018	5.1 (4.8–5.5)	5.9 (5.5–6.3)	5.5 (5.1–6.0)	5.8 (5.4–6.5)
2018–2019	5.1 (4.8–5.4)	5.9 (5.5–6.3)	5.5 (5.1–6.0)	5.9 (5.4–6.6)

GP, general practitioner.