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. 2021 Dec 23;102:103131. doi: 10.1016/j.ijhm.2021.103131

Table 1.

Recent industry- and organizational-focused studies on COVID-19.

Author (s) Type Methods Topic Location Samples
Industry-focused studies
Bucak and Yiğit (2021) Qualitative Interview Occupation Turkey 30 chefs
Hao et al. (2020) Conceptual Literature Review Pandemic impacts China N/A
Jiang and Wen (2020) Conceptual Literature Review Hotel marketing and management N/A N/A
Jones and Comfort (2020) Conceptual Literature Review Sustainability N/A N/A
Kim et al. (2021a) Quantitative Econometric Crisis Management China 86,507 restaurant sales data
Knight et al. (2020) Mixed Survey and Interview Pandemic impacts China 521 industry workers
Pillai et al. (2021) Conceptual Literature Review Hospitality 5.0 N/A Papers published after 2010
Shapoval et al. (2021) Qualitative Interviews Pandemic impacts USA, Israel, and Sweden 30 managers and Presidents
Song et al. (2021) Quantitative Econometric Restaurant stock returns USA 795 restaurant firms
Yang et al. (2020) Quantitative Econometric Restaurant demands USA Restaurant demand data for 1882 counties across the USA
Yang et al. (2021) Qualitative Interview and Content Analysis Online to offline market change China 754 reviews from 19 hotels; 16 professionals
Organization-focused studies
Agarwal (2021) Qualitative Interview HR management India 41 hotel employees
Guillet and Chu (2021) Qualitative Interview Revenue management 9 countries 26 hotel revenue executives
Guzzo et al. (2021) Quantitative Survey Organizational communication USA 240 hospitality employees recruited from Mturk
Huang and Liu (2020) Quantitative Experiment CSR marketing USA 170 Amazon Mturkers
Im et al. (2021) Qualitative Content Analysis Organizational communication USA 57 CEO letters
Lai and Wong (2020) Quantitative Survey Crisis management Macau 244 senior hotel staffs
Liu et al. (2021) Conceptual Case Study Crisis management Macao N/A
Smart et al. (2021) Mixed Case Study Crisis management USA Two hotels in Oklahoma City
Visentin et al. (2021) Quantitative Survey Crisis management Italy 46 hotel executives
Zhang et al. (2020) Quantitative Survey Hotel safety management China 1594 hotel employees
Zhang et al. (2021) Qualitative Interviews Crisis management China 9 P2PA hosts