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. 2021 Dec 31;176:121452. doi: 10.1016/j.techfore.2021.121452

Table 3.

Transformation scale and completion time.

Company Transformations Scale Completion Time
(compared to before)
M AR Companywide 1 Week (faster)
WFH Companywide 1 Week (faster)
IoT Unit-specific Ongoing
ML in operations Unit-specific 2 Months (faster)
E WFH Companywide 1 Week (faster)
ML in operations Companywide 1 Month (equal)
Predictive sales forecasting Unit-specific 1 Week (equal)
C WFH Companywide 1 Week (faster)
ML in customer support Companywide 1 Month (equal)
ML in operations Unit-specific 2 Months (slower)
Product feature change Unit-specific 1 Month (faster)
F WFH Companywide 1 Week (faster)
ML in operations Unit-specific 2 Months (equal)
A WFH Companywide 3 Weeks (equal)
Business model redesign Companywide 3 Months (slower)
VR Companywide 2 Months (equal)