Table 3.
Transformation scale and completion time.
| Company | Transformations | Scale | Completion Time |
|---|---|---|---|
| (compared to before) | |||
| M | AR | Companywide | 1 Week (faster) |
| WFH | Companywide | 1 Week (faster) | |
| IoT | Unit-specific | Ongoing | |
| ML in operations | Unit-specific | 2 Months (faster) | |
| E | WFH | Companywide | 1 Week (faster) |
| ML in operations | Companywide | 1 Month (equal) | |
| Predictive sales forecasting | Unit-specific | 1 Week (equal) | |
| C | WFH | Companywide | 1 Week (faster) |
| ML in customer support | Companywide | 1 Month (equal) | |
| ML in operations | Unit-specific | 2 Months (slower) | |
| Product feature change | Unit-specific | 1 Month (faster) | |
| F | WFH | Companywide | 1 Week (faster) |
| ML in operations | Unit-specific | 2 Months (equal) | |
| A | WFH | Companywide | 3 Weeks (equal) |
| Business model redesign | Companywide | 3 Months (slower) | |
| VR | Companywide | 2 Months (equal) |