Table 1.
Incident type | Severe harm | Death | Unclear (severe harm or death) | Total |
---|---|---|---|---|
Treatment or procedure | 23 | 43 | 41 | 107 |
Insufficient treatment/care/monitoring | 13 | 28 | 16 | 57 |
Treatment not given in a timely fashion | 4 | 7 | 9 | 20 |
Error in conducting procedure | 3 | 1 | 3 | 7 |
Complication | 1 | 5 | 6 | |
No treatment/care give | 2 | 4 | 6 | 12 |
Other | 1 | 2 | 2 | 5 |
Diagnosis and assessment | 32 | 35 | 38 | 105 |
Diagnostic error | 30 | 25 | 24 | 79 |
Insufficient assessment of patient | 2 | 4 | 7 | 13 |
Errors in discharge, including premature discharge | 3 | 3 | 6 | |
Delayed assessment | 3 | 4 | 7 | |
Medication | 19 | 14 | 28 | 61 |
Clinical treatment decision | 6 | 5 | 10 | 21 |
Prescribing | 6 | 3 | 2 | 11 |
Drug omission | 1 | 7 | 8 | |
Administration | 1 | 1 | 5 | 7 |
Timeliness of medication | 3 | 2 | 2 | 7 |
Other (dispensing, adverse events, overdose) | 3 | 2 | 2 | 7 |
Referral | 9 | 10 | 25 | 44 |
Staff errors during referral of a patient | 4 | 7 | 14 | 25 |
Errors in transfer (wrong location or transfer delayed) | 4 | 3 | 10 | 17 |
Other | 1 | 1 | 2 | |
Investigation | 4 | 9 | 13 | 26 |
Laboratory tests and results | 3 | 6 | 3 | 12 |
Imaging investigations | 1 | 2 | 10 | 13 |
Other investigations | 1 | 1 | ||
Equipment | 1 | 2 | 15 | 18 |
Failure of equipment | 6 | 6 | ||
Insufficient supply of equipment | 1 | 6 | 7 | |
Other | 1 | 1 | 3 | 5 |
Administration | 1 | 5 | 6 | |
Communication | 2 | 2 | 3 | 7 |
Other | 1 | 2 | 3 |
The harm severity of reports was coded according to the harm severity levels from the WHO International Classification for Patient safety: 20 • No harm: Patient has no symptoms and no further treatment is necessary • Low harm: Mild symptoms experienced that are short term. None or little treatment is necessary. • Moderate harm: Patient experiences symptoms, further interventions or a longer admission are needed, and the resulting harm or loss of function is either permanent or long standing • Severe harm: Major or life-saving treatment/intervention is required which leads to a reduced life expectancy or permanent or long-term serious loss of function or harm • Death: The incident caused the death of the patient