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. 2021 Dec 20;8(12):e30000. doi: 10.2196/30000

Table 4.

Features of engagement and measuring methods (N=16).

Study Theory of engagement Features of engagement Tool used to measure engagement
Lappalainen et al, 2013 [15] Technology tools Affect Questionnaire on perceived utility and acceptance
Lappalainen et al, 2013 [15] Technology tools Frequency Automatic+questionnaire and number of log-ins
Todkill and Powell, 2013 [16] a Affect, attention, and interest Interviews on content, medium, functionalities, and experience
Morris et al, 2015 [17] Technological interaction and consumption Attention, interest, and depth UEQb+interview
Morris et al, 2015 [17] Technological interaction and consumption Amount, duration, and frequency Automatic; time per session, time of intervention use total, and number of log-ins
Clarke et al, 2016 [18] Affect Interview
Clarke et al, 2016 [18] Frequency Automatic; number of log-ins, number of modules completed, frequency of self-monitoring, and interviews
Laurie and Blandford, 2016 [19] Affect, attention, and interest Interview and qualitative interviews
Laurie and Blandford, 2016 [19] Frequency Automatic; frequency of app use over study period
Zarski et al, 2016 [20] Duration and frequency Automatic; number of completed modules
Chou et al, 2017 [21] Interest, depth, duration, and frequency Automatic; completion rate of intervention
Dryman et al, 2017 [22] Motivational techniques delivered by coaches Frequency and duration Automatic; average number of days in the program, average activities per participant, and completion rate of all modules
Ly et al, 2017 [23] Fully automated conversational agent Affect, attention, and interest Interview
Ly et al, 2017 [23] Fully automated conversational agent Frequency Automatic; number of reflections completed, number of active days, open app ratio, and interviews on content, medium, and functionalities
Bakker et al, 2018 [24] Recommendations by Bakker et al [31] (2016) Affect, attention, interest, depth, and frequency Questionnaire, uMARSc, text-entry questions, and HRS-MAd
Morrison et al, 2018 [25] Recommendation by Dennison et al [32] (2013) Affect and attention Questionnaire on satisfaction with the intervention, PEIe, and TAM-2f
Morrison et al, 2018 [25] Recommendation by Dennison et al [32] (2013) Duration and frequency Automatic; total time of intervention use, time per log-in, and number of log-ins
Song et al, 2018 [26] Interest, amount, duration, and frequency Automatic; number of pages accessed per session, time per session, goal conversion rate, number of returning users, bounce rate, and number of pages accessed per session
Birk and Mandryk, 2019 [27] Self-determination theory Attention Questionnaire and Player Identification Scale
Carter et al, 2019 [28] Patient engagement framework Frequency, attention, and interest Automatic+questionnaire; percentage of task completion per user, average completion time of tasks, average CSATg scale score, Nielsen–Shneiderman heuristics, and SUSh
Przybylko et al, 2019 [29] Experiential pedagogical framework Duration Automatic; attrition rate
Renfrew et al, 2020 [30] SAMi Duration
Frequency
Automatic; total duration of videos viewed, number of videoconference sessions attended, and challenge score

aNot available.

bUEQ: User Experience Questionnaire.

cuMARS: Mobile Application Rating Scale, user version.

dHRS-MA: Homework Rating Scale-Mobile Application.

ePEI: Patient Enablement Instrument.

fTAM-2: Technology Acceptance Model-2.

gCSAT: Customer Satisfaction.

hSUS: System Usability Scale.

iSAM: Supportive Accountability Model.