Table 4.

Facilitator themes and individual observations (N=132).

Themes/observations	References	Occurrence, n (%)
Increased self-management	[27,30,35,37,38,40,41,45,46,49,57,58]	12 (9.1)
Pandemic created acceptance of technology	[23,25,31,33,41,43,47,51,52,61,62]	11 (8.3)
Increased adherence	[32,34,35,37,38,40,43,46,58,67]	10 (7.6)
Increased access	[24,27-30,41,52,53,60]	9 (6.8)
Increased social support	[49,50,54,55,62-64,66]	8 (6.1)
Convenience of telemedicine	[24,28,31,43,47,49,62]	7 (5.3)
Perceived ease of use	[26,34,36,43-45,47]	7 (5.3)
Decreased costs	[31,46,52,56,59,60]	6 (4.5)
Education	[28,50,60,61,65]	5 (3.8)
Technical literacy	[22,26,30,35,36]	5 (3.8)
Availability of technology	[22,31,41,43,53]	5 (3.8)
Increased patient-provider communication	[24,26,29,61]	4 (3.0)
Faster initiation of treatment	[31,47,52,53]	4 (3.0)
Increased connectedness	[27,28,32,63]	4 (3.0)
Perceived usefulness	[26,34,44,45]	4 (3.0)
Past experience with technology	[22,23,26,52]	4 (3.0)
Health literacy	[44,54,65]	3 (2.3)
Improved health behaviors	[25,32,67]	3 (2.3)
Increased efficiency	[29,41]	2 (1.5)
Concerns adequately addressed	[24,25]	2 (1.5)
Enabled social interaction	[28,66]	2 (1.5)
Increased quality of life	[43,55]	2 (1.5)
Improved standard of care	[29,64]	2 (1.5)
Increased flexibility	[27,30]	2 (1.5)
Increased weight loss	[35,58]	2 (1.5)
Decreased anxiety	[28]	1 (0.8)
Increased technical literacy	[28]	1 (0.8)
Televideo enables reading of body language	[28]	1 (0.8)
Fewer miles driven to appointment	[31]	1 (0.8)
Long-term use may not be required to develop good habits	[39]	1 (0.8)
Decreased emergency room visits	[43]	1 (0.8)
No significant difference in cost of care	[59]	1 (0.8)
Not reported	[42,48]	2 (N/Aa)

^aN/A: not applicable.