Table 4.

Construct reliability and convergent validity.

Construct	Composite reliability	AVEa	Cronbach α
Active usage	0.84	0.64	.71
Satisfaction	0.92	0.80	.88
Dissatisfaction	0.94	0.84	.91
Design aesthetics	0.93	0.72	.90
Customization	0.95	0.90	.89
Enjoyment	0.92	0.79	.87
Mobility	0.91	0.71	.86
Sociability	0.89	0.74	.82
Information quality	0.89	0.80	.75
Informational support	0.91	0.84	.80
Emotional support	0.91	0.83	.79
Perceived security	0.96	0.92	.91
Technical functionality	0.88	0.72	.80

^aAVE: average variance extracted.