Official websites use .gov
A
.gov website belongs to an official
government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you've safely
connected to the .gov website. Share sensitive
information only on official, secure websites.
Descriptive statistics of variables.
| Construct | Mean (SD) |
| Active usage | 6.00 (0.83) |
| Satisfaction | 5.90 (0.78) |
| Dissatisfaction | 2.07 (0.80) |
| Design aesthetics | 5.70 (0.86) |
| Customization | 4.93 (1.20) |
| Enjoyment | 5.91 (0.77) |
| Mobility | 6.04 (0.84) |
| Sociability | 5.95 (0.82) |
| Information quality | 5.46 (1.06) |
| Informational support | 6.12 (0.72) |
| Emotional support | 6.39 (0.67) |
| Perceived security | 5.21 (1.27) |
| Technical functionality | 5.91 (0.81) |
