Table 5.

Illustrative quotes on need for improved collaboration between healthcare providers

“That things get mixed up now and then (…) Yes, this is not necessarily just about me… I notice this in general. They [dermatologist and plastic surgeon] also say that about each other. That things do not go smoothly.” Patient 7 (47-year-old female)
“Well there was some confusion because the plastic surgeon said that I could go home after I had been treated, but the nurse on the ward said that I had to stay overnight.” Partner of patient 8 (Partner of 67-year-old male)