Table 2.

Summary of findings.

No	Theme (Corresponding RQ)	Example Participant Excerpt
1	Increased Stress and Loneliness (RQ1)	There were no established guidelines nor legal support and protection for us. I had to look up many things and interpret various pieces of information. … I also had to report our cases to the management. These have significantly increased my workload (P1).
2	Reduced Strategies for Coping (RQ1)	We used to have a lot of chitchats, for example, at the end of our shifts. While writing a daily report, we also talk about how our families are or what we did on a weekend. … During a shift, sometimes we must have direct, negative or intense conversations, but chitchats will help retain our relationship: you know that the person doesn’t dislike you (P22).
3	Communication and Acknowledgement as a Mental Health Resource (RQ2)	It is very helpful to connect with healthcare workers who are in a similar circumstance to me. Now we use video calls to connect with such colleagues, sharing what is happening or giving advice to each other. … This kind of conversation happens organically in the face-to-face context, but now we need a video call to do that (P3).
4	Understanding of Self-Care (RQ3)	My line manager believes that if we don’t take good care of ourselves, we cannot take care of others. He supports self-care, which positively impacts our workplace culture. I am very thankful to him for that (P4).

RQ1: COVID impact on mental health. RQ2: Coping. RQ3: Improve mental health. ‘RQ’ = Research Question. ‘P’ = ‘Participant’.