Table 1.

Statements used to assess TC with supporting literature.

Statements	Supporting Literature	Essence
We regularly use emerging technologies (e.g., voice interfaces, augmented reality, artificial intelligence, blockchain, etc.) to improve the patient care process.	Fortuin and Omta (2009) [19]	Strategic capabilities (coordination and information accessibility)
	Ali et al. (2018) [43]
We use patient experience tools and methods, such as persona and journey maps, to design and modify digital solutions.	Lu et al. (2007) [44]	Indicators of innovation effort process
	Yeniyurt et al. (2019) [17]
We use digital tools to promote innovation, collaboration, and mobility for doctors, medical staff, and administration.	Jonker et al. (2006) [21]	Learning mechanisms
	Mohamad et al. (2017) [22]
We use modern architectures (APIs, cloud storage, etc.) to promote speed and flexibility in implementing digital solutions.	Ziggers and Henseler (2009) [24]	Technology upgrade for motivation and commitment to change
	Ali et al. (2018) [43]
	Li and Chan (2019) [25]