Table 2.

Statements used to assess OC with supporting literature.

Statement	Supporting Literature	Essence
We have defined, well-described, and repeatable processes for implementing digital solutions.	Christensen and Overdorf (2000) [14]	Processes and routine
	Wu et al. (2010) [45]
	Benitez et al. (2018) [51]
	Helfat and Peteraf (2003) [50]
We dedicate appropriate resources to the work of digitization.	Coombs and Bierly (2006) [13]	Resources
	Ahmed, Kristal, Pagell (2014) [47]
	Raphael and Schoemaker (1986) [49]
Our organizational model encourages collaboration between doctors, medical staff, and administrative staff and IT specialists.	Guan and Ma (2003) [15]	Learning mechanisms
	Bustinza, Molina, and Arias-Ar (2010) [52]
We have a flexible, iterative, and collaborative approach to developing digital solutions.	De Mori, Batalha, and Alfranca (2016) [38]	Job coordination and contribution
	Kumar and Singh 2019 [53]