Table 4.
Convergent validity and internal reliability
| Constructs | Items | FL | CA | CR | AVE |
|---|---|---|---|---|---|
| RTO | RTO1 | 0.694 | 0.750 | 0.779 | 0.543 |
| RTO2 | 0.661 | ||||
| RTO3 | 0.637 | ||||
| RPO | RPO1 | 0.902 | 0.880 | 0.881 | 0.712 |
| RPO2 | 0.903 | ||||
| RPO3 | 0.878 | ||||
| SL | SL1 | 0.743 | 0.845 | 0.845 | 0.646 |
| SL2 | 0.735 | ||||
| SL3 | 0.678 | ||||
| TBF | TBF1 | 0.849 | 0.893 | 0.889 | 0.671 |
| TBF2 | 0.806 | ||||
| TBF3 | 0.834 | ||||
| TBF4 | 0.868 | ||||
| PR | PR1 | 0.879 | 0.839 | 0.840 | 0.638 |
| PR2 | 0.839 | ||||
| PR3 | 0.873 | ||||
| CX | CX1 | 0.709 | 0.838 | 0.837 | 0.563 |
| CX2 | 0.728 | ||||
| CX3 | 0.732 | ||||
| CX4 | 0.740 |