Table 4.
ANCOVA models results for four-way interaction between T/V Distinction, language, gender, and age per outcome variable.
| Theme | Dependent variable | F | p | |
|---|---|---|---|---|
| Sociability | Social presence | 8.447 | 0.004 | 0.031 | 
| Conversational enjoyment | 5.769 | 0.017 | 0.021 | |
| CA-User Collaboration | Conversational agent trust | 4.667 | 0.032 | 0.017 | 
| Privacy concern | 2.421 | 0.120 | 0.009 | |
| Perceived privacy protection | 6.731 | 0.010 | 0.024 | |
| Co-production | 7.997 | 0.005 | 0.029 | |
| Service Evaluation | Perceived ease of use | 0.710 | 0.400 | 0.003 | 
| Perceived usefulness | 12.480 | 0.000 | 0.044 | |
| Service satisfaction | 4.728 | 0.031 | 0.017 | |
| Behavioral Intentions | Intended usage | 9.295 | 0.003 | 0.034 | 
| Net Promoter score | 10.923 | 0.001 | 0.039 | 
Significant values at p < 0.05 are in boldface. Only four-way interaction results are displayed.