Table 2.

Summary of co-design analysis.

Themes and touch points of work activities		Interaction moments of touch points	Tools
Illustration of work activities
	Patient consultation	Verbal communication	Voice
	Patient consultation	Notes writing	Pen and paper
	Patient consultation	Referrals and communication	Smartphone
	Booking and retrieval of clinical examinations	Requests of laboratory tests and imaging using a screen and keyboard	Desktop computer
	Booking and retrieval of clinical examinations	Access and retrieval of tests and image results using a screen and keyboard	Desktop computer
	Nursing administration of patient care	Triage patient admission, transfer, or discharge	Voice; pen and paper
	Nursing administration of patient care	Report writing	Voice; pen and paper
	Nursing administration of patient care	Communication with other professionals	Voice; pen and paper
Challenges of work activities
	During patient consultation	Notes writing; delayed access to digitized paper record	Pen and paper; desktop computer
	Referrals	Uncontrolled interruption	Smartphones
	Nursing administration of patient care	Cumbersome report writing	Pen and paper
Features for ideal technology-enabled work activities
	Remote consultation	Record verbal communication	Mobile device with readable screen size and voice recorder or voice recognition
	Remote consultation	Write or update feature	Mobile device with readable screen size and voice recorder or voice recognition
	Nursing administration of patient care	Report writing	Tablet or smartphone with touchscreen and a preloaded database
	Nursing administration of patient care	Triage patient admission, transfer, or discharge	Tablet or smartphone with touchscreen and a preloaded database