Table 2.
Evaluation matrix based on the domains of the Reach, Effectiveness, Adoption, Implementation, and Maintenance framework.
| Framework domain | Students or employees | Health care providers | University leaders | ||||
| Reach | |||||||
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What proportion of eligible individuals were offered and then downloaded the Safer Together intervention? | ✓ | ✓ |
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What percent of individuals seeking a COVID-19 test report actively using Safer Together? | ✓ | ✓ |
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How did Safer Together use vary by individuals’ demographic characteristics (eg, age, race, gender, student vs employee, faculty vs staff, and student residence location)? | ✓ | ✓ |
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| Effectiveness | |||||||
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What number and percent of individuals seeking a COVID-19 test report receiving a risk exposure notification on Safer Together? | ✓ |
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Were there differences in the time of the risk exposure notification between Safer Together and formal COVID-19 contact tracing methods? | ✓ | ✓ |
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What was the effect of Safer Together on health care system outcomes (eg, work processes, organizational change, and interdisciplinary collaboration)? |
|
✓ | ✓ | |||
| Adoption | |||||||
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What are the characteristics of setting and adopting Safer Together? |
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✓ | ✓ | |||
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How well did Safer together fit with the values and expectations of stakeholders? | ✓ | ✓ | ✓ | |||
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How did the Safer Together system help Clemson University achieve their educational and practice missions during the pandemic? | ✓ | ✓ | ✓ | |||
| Implementation | |||||||
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Was there sufficient leadership support and buy-in for the Safer Together system (predisposing)? | ✓ | ✓ | ✓ | |||
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What were the potential barriers to successful Safer Together implementation and use and how were they addressed (enabling)? | ✓ | ✓ | ✓ | |||
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What workflow adjustments were needed to streamline Safer Together into routines of daily life at Clemson University (enabling)? |
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✓ | ✓ | |||
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What measures were needed to create readiness for Safer Together adoption, commitment, and buy-in by stakeholders (enabling)? |
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✓ | ✓ | |||
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Did users perceive Safer Together as easy-to-use and useful (predisposing)? | ✓ | ✓ | ✓ | |||
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What were the confidentiality and data security concerns when adopting the Google/Apple Exposure Notification app and how were they addressed (enabling)? |
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✓ | ✓ | |||
| Maintenance | |||||||
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How did Safer Together use by stakeholders evolve over time? | ✓ | ✓ | ✓ | |||
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What efforts were needed to maintain the app participation rate and effectiveness? |
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✓ | ✓ | |||
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Was the use of Safer Together sustained over time? |
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✓ | ✓ | |||