Table 2.

Theme 1: establishing and maintaining patient-HPP relationships codebook.

Parent code and child codes		Code definition	Code frequency across participants (N=40), n (%)
Patient-HPPa communication
	Patient receptivity to information	Apply code when participant discusses how patient-HPP communication is easier due to patient’s increased receptivity to receive information in their home environment.	21 (53)
	Easier to share screen with patient to display results	Apply code when participant discusses how it is easier to share screen and display results with a patient during telehealth visits.	12 (30)
	Patient-initiated discussion and questions	Apply code when participant describes how telehealth visits affect patients’ willingness to initiate discussion about condition or ask questions.	11 (28)
Patient-HPP engagement
	Requires more energy from the HPP	Apply code when participant describes having to put on an act, be more dynamic, or put more energy into telehealth visits to engage patients.	27 (68)
	Value of video	Apply code when participant describes how the video component of telehealth visits is important for patient-HPP engagement.	10 (25)
	Lack of physical connection	Apply code when participant describes how lack of physical connection (ie, ability to touch patient) affects the delivery of medicine through telehealth.	12 (30)
	Communicating difficult news	Apply code when participant describes the challenges of delivering difficult news through telehealth (eg, new and serious diagnosis).	23 (58)

^aHPP: health care provider and professional.