Table 6.

Recommendations for future telehealth implementation codebook.

Parent code and child codes			Code definition		Code frequency across participants (N=40), n (%)
Patient-level recommendations
	Greater telehealth accessibility	Apply code when participants recommend strategies for improving the accessibility of telehealth (eg, closed captioning).		31 (78)
	Real-time, information technology support	Apply code when participants recommend strategies to deliver more timely technology support to patients.		12 (30)
	Patient education	Apply code when participants recommend strategies to deliver more patient education on how to use telehealth or prepare for telehealth visits.		23 (58)
HPPa-level recommendations
	Sharing information about telehealth policy changes	Apply code when participants recommend strategies to promote discussion about ongoing telehealth policy changes (eg, licensure).		21 (53)
	Sharing best practices	Apply code when participants recommend strategies to promote discussion about telehealth best practices (eg, tips for patient engagement and checklists).		33 (83)
	“Webside manner” training	Apply code when participants recommend HPP-level training to engage patients in a telehealth environment (eg, how to maintain eye contact).		32 (80)
	Production support	Apply code when participants recommend support needed to professionalize the telehealth visit (eg, background and lighting).		26 (65)
Organizational-level recommendations
	Optimizing workflow	Apply code when participants recommend strategies for optimizing workflow (eg, virtual waiting room and batching telehealth visits).		30 (75)
	Policy advocacy	Apply code when participants recommend organizational strategies for policy advocacy (eg, being more engaged with advocacy organizations).		10 (25)
	Long-term planning	Apply code when participants recommend long-term planning strategies, such as how telehealth will be evaluated and how it will fit with other organizational priorities.		20 (50)

^aHPP: health care provider and professional.