Table A2.

Descriptive analysis of the HCWs’ perceptions of work burnout indicators.

	M	SD	Rank
Emotional Exhaustion
I feel emotionally drained from my work	3.62	1.9	6
2.I feel used up at the end of the workday	4.26	1.72	4
3.I feel fatigued when I wake up in the morning and have to face another day on the job	3.28	2.06	7
4.Working with people all day is really a strain for me	4.28	1.77	3
I feel burnt out from my work	2.91	2.12	8
5.I feel frustrated by my job	1.93	2.06	9
6.I feel that I am working too hard at my job	4.93	1.36	1
7.Working with people directly puts too much stress on me	4.61	1.61	2
8.I feel that I am at the end of my rope	3.7	1.97	5
Depersonalization
I feel that I treat some patients as if they are impersonal objects	0.7	1.33	4
2.I have become more callous towards people since I took this job	1.59	1.96	2
3.I worry that this job is hardening me emotionally	1.47	2.03	3
4.I do not really care what happens to some patients	0.61	1.27	5
5.I feel that patients blame me for some of their problems	2.71	2.14	1
Personal Accomplishment
I can easily understand how my patients feel about things	4.61	1.43	5
2.I deal with the problems of my patients very effectively	5.29	1.08	1
3.I feel that I am positively influencing other people’s lives through my work	5.12	1.31	2
4.I feel very energetic	3.69	1.77	8
5.I can easily create a relaxed atmosphere with my patients	4.63	1.52	4
6.I feel exhilarated after working closely with my patients	4.41	1.57	6
7.I have accomplished many worthwhile things in this job	4.68	1.55	3
8.In my work, I deal with emotional problems very calmly	4.26	1.55	7

M = mean score, SD = standard deviation. Rank = ascending mean rank.