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. 2022 Jan 7;103(7):1466–1476. doi: 10.1016/j.apmr.2021.12.012

Table 8.

Stakeholder quotes: Peer support and navigator models

“You can't be a jill-of-all-trades and a mistress of none, but you can have these peer navigators who understand in really particular ways, understand the experience that clinicians don't and frontline IPV support services don't. You have these survivor peer support navigators who are centered in the middle who their experiences are linked and those are the ones, when women speak to them, have provided really foundational shift in the way that other survivors are understanding the experiences and understanding what options are there and understanding what they can do to keep themselves, you know keep yourself moving forward and keep yourself going. So, peer support, I said all of that to say peer support.”
“That's pretty much what I've tried to do here in [location] just as person to person, which is me talking to survivors I met on the street sharing my experience, they share with me, we created a bond, they know they can reach out to me when they need to, I can reach out to them . . . . But that's as far as we've been able to get is just peer to peer - has never been able to reach a provincial or level or anything like that.”
“I think that's something that I personally would like to spend a little bit more time thinking about is how people can connect into these peer support network groups, not by accident, but by design you know so that it becomes more institutionalized, to use that awful word, but you get what I'm saying, like it just becomes more of a norm that it's not so hard to connect.”
“Well one thing, and I think that it was brought up earlier is assistance for navigating the system for survivors . . . because usually you end up meeting with one person and then they're like well I can help you with this, but you'll need somebody else to go for that. And especially if you have a brain injury or your memory and all of that, having somebody that can help guide you through, so that you're not really left on your own and missing appointments and then you're just - it's too much.”