Table 9.

Stakeholder quotes: Technology as a support and an obstacle

“So health care is kind of a bit of a problem at this point I guess, because of some of the restrictions. I can understand it all and I mean I think the virtual phone calls with the doctors is a good thing, it saves you going in if you can help it and that's a good thing. But anyways, I think the doctors need to maybe come up with a little bit of a better idea - a better way of doing the service so that people aren't left behind for - or end up with something really serious that could have been prevented if they had seen you in a timely manner.”

“We really tried to be adaptable to whatever worked for that client, because it's different for everybody. Some people have the internet, some don't. Some can call, some can't. We - and then we adapted our program and kept going . . . . But the feedback from the women that we were serving was just that, that no one gave up on me, that I kept getting support, somebody just kept showing up.”