. 2021 Dec 30;58:102500. doi: 10.1016/j.msksp.2021.102500

Table 4.

Subthemes related to Theme 4: ‘Importance of supportive technology, including video and supplementary resources’.

Subtheme	Illustrative quotes
Video calls important	I found it useful that he was able to – using Zoom or FaceTime, he was able to visualise my restricted movements and how things have changed (P3); You can check exercise, you can see what's happening, and he can tell you to turn around, and move to the left and what have you. So that worked (P10); He got me to show him exercises I had to do by holding up the screen and showing him. And he did a pretty good job just trying to gauge where I'm at and progression with my exercises (P7).
Supplemental resources	I think it was well-supplemented. So from the advice that my practitioner gave me, he was able to back that up with both factsheets and also videos to show you – that show – so with the exercises that I was required to do, the videos really helped in terms of doing that because it was – a lot of the time, they'll write down, “I want you to do these particular exercises,” and then [you had] a hard time remembering what the instructions (P11); [My physio] typed up a program for me and also some videos that I needed to watch to help me understand what he wanted me to do … he would send me a video and he would send me an email at the end of the consultation (P3); I got a link to a physio sort of app or website and that actually showed the technique of my exercises to do which really helps so I knew how to perform them (P7); When he has the interview with me, he [watches me] doing the exercises, and new one, he gets me to do them and takes his photo, and then he sends me that photo or that video. So I got no reason not to do it properly (P3).

Subtheme

Illustrative quotes

Video calls important

I found it useful that he was able to – using Zoom or FaceTime, he was able to visualise my restricted movements and how things have changed (P3); You can check exercise, you can see what's happening, and he can tell you to turn around, and move to the left and what have you. So that worked (P10); He got me to show him exercises I had to do by holding up the screen and showing him. And he did a pretty good job just trying to gauge where I'm at and progression with my exercises (P7).

Supplemental resources

I think it was well-supplemented. So from the advice that my practitioner gave me, he was able to back that up with both factsheets and also videos to show you – that show – so with the exercises that I was required to do, the videos really helped in terms of doing that because it was – a lot of the time, they'll write down, “I want you to do these particular exercises,” and then [you had] a hard time remembering what the instructions (P11); [My physio] typed up a program for me and also some videos that I needed to watch to help me understand what he wanted me to do … he would send me a video and he would send me an email at the end of the consultation (P3); I got a link to a physio sort of app or website and that actually showed the technique of my exercises to do which really helps so I knew how to perform them (P7); When he has the interview with me, he [watches me] doing the exercises, and new one, he gets me to do them and takes his photo, and then he sends me that photo or that video. So I got no reason not to do it properly (P3).