Table 4.
Summary of hardware and web capability specifications for remote guided participants, compared to the standard testing equipment used for the face-to-face group.
| Hardware specifications | RGTa n/mean, (%/SD) | F2Fb standard | |||
| Brand | |||||
|
|
Acer | 14 (13.6%) | HP Probook | ||
|
|
Apple | 6 (31.8%) | —c | ||
|
|
Asus | 9 (20.5%) | — | ||
|
|
Dell | 3 (6.8%) | — | ||
|
|
HP | 7 (15.9%) | — | ||
|
|
Lenovo | 5 (11.4%) | — | ||
| Operating system | |||||
|
|
Windows | 30 (68.2%) | Windows 10 | ||
|
|
Mac OS | 14 (31.8%) | — | ||
| Processor | |||||
|
|
Intel Core i3 | 2 (4.5%) | Intel Core i7 2/2.4ghz | ||
|
|
Intel Core i5 | 21 (47.7%) | — | ||
|
|
Intel Core i6 | 1 (2.3%) | — | ||
|
|
Intel Core i7 | 17 (38.6%) | — | ||
|
|
Intel Core i8 | 1 (2.3%) | — | ||
|
|
Intel Core i9 | 1 (2.3%) | — | ||
|
|
Other | 1 (2.3%) | — | ||
| RAM (GB) | 9.73 (4.35) | 8.0 | |||
| Total hard disk space (GB) | 417 (229) | 500 HDD (+256 SSD) | |||
| Free hard disk space (GB) | 270 (223) | 108 | |||
| Screen size (inches) | 13.8 (1.74) | 13.3 | |||
| Screen resolution | |||||
|
|
1280 x 800 | 1 (2.3%) | 1920 x 1080 | ||
|
|
1366 x 768 | 6 (13.6%) | — | ||
|
|
1440 x 900 | 2 (4.6%) | — | ||
|
|
1920 x 1080 | 19 (43.2%) | — | ||
|
|
1920 x 1280 | 1 (2.3%) | — | ||
|
|
2560 x 1600 | 10 (22.7%) | — | ||
|
|
3200 x 1800 | 3 (6.8%) | — | ||
|
|
Unspecified | 2 (4.6%) | — | ||
| Input devices | |||||
|
|
Mouse (wireless) | 27 (61.2%) | Wired mouse | ||
|
|
Mouse (wired) | 15 (34.1%) | — | ||
|
|
Mouse (integrated) | 2 (4.6%) | — | ||
|
|
Keyboard (wireless) | 2 (4.6%) | Integrated keyboard | ||
|
|
Keyboard (integrated) | 42 (95.5%) | N/Ad | ||
|
|
Webcam (integrated) | 43 (97.7%) | Integrated webcam | ||
|
|
Webcam (separate) | 1 (2.3%) | N/A | ||
|
|
Microphone (integrated | 35 (79.6%) | Integrated microphone | ||
|
|
Microphone (separate) | 9 (20.5%) | N/A | ||
| Web Capability | |||||
|
|
download speed (Mb/s) | 77.9 (88.6) | 44.6 | ||
|
|
Upload speed (Mb/s) | 70.4 (96.1) | 48.1 | ||
|
|
Internet latency (ms) | 10.6 (12.3) | 5 | ||
| Web browser | |||||
|
|
Google Chrome | 38 (86.4%) | Google Chrome | ||
|
|
Mozilla Firefox | 5 (2.3%) | N/A | ||
|
|
Safari | 1 (11.4%) | N/A | ||
aRGT: remote guided testing.
bF2F: face-to-face.
cWe used one set of standard equipment for testing the F2F participants, hence there is only one value reported for each subheading under the F2F column.
dN/A: not applicable.