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. 2022 Jan 22;16(4):904–912. doi: 10.1007/s11764-021-01083-x

Table 3.

System usability score [9]

All *Survivors Caregivers
M (SD) M (SD) M (SD)
I think that I would like to use this system frequently 3.2 (0.8) 3.4 (0.9) 3.1 (0.7) Higher scores indicate more usability
I thought the system was easy to use 4.5 (0.8) 4.9 (0.3) 4.1 (0.9)
I found the various functions in this system were well integrated 4.2 (0.8) 4.4 (0.8) 4.1 (0.7)
I would imagine that most people would learn to use this system very quickly 4.5 (0.6) 4.8 (0.4) 4.3 (0.7)
I felt very confident using the system 4.3 (1.0) 4.7 (1.1) 4.0 (0.8)
I found the system unnecessarily complex 1.7 (0.9) 1.2 (0.4) 2.1 (0.9) Lower scores indicate more usability
I think that I would need the support of a technical person to be able to use this system 1.3 (1.0) 1.0 (0.0) 1.6 (1.3)
I thought there was too much inconsistency in this system 1.4 (0.8) 1.2 (0.4) 1.6 (1.0)
I found the system very cumbersome to use 1.5 (1.1) 1.7 (1.4) 1.4 (0.8)
I needed to learn a lot of things before I could get going with this system 1.2 (0.4) 1.0 (0.0) 1.4 (0.5)
Total SUS score 83.7 (13.9) 89.8 (8.4) 78.0 (15.9)
Satisfaction 4.3 (0.9) 4.6 (0.8) 4.0 (0.9)
Relevance 4.1 (0.7) 4.2 (0.8) 3.9 (0.6)

Total scores are transformed to scale of 100; individual items are raw scales, 1–5

*SUS scores missing for one survivor