Table 1.
Endorsement of planned care and population management skills and performance by role (percent agree or strongly agree)
| MA | Manager | Clinician | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Pre (n = 11) | Post (n = 11) | Diff | Pre (n = 9) | Post (n = 11) | Diff | Pre (n = 7) | Post (n = 9) | Diff | |
| Proactively prepare for patient visits | 73% | 82% | 9% | 56% | 91% | 35% | 71% | 78% | 6% |
| Work with clinic staff as a team to provide care | 73% | 82% | 9% | 67% | 64% | −3% | 57% | 100% | 43% |
| Confirm patient medications | 46% | 73% | 27% | 89% | 82% | −7% | 43% | 67% | 24% |
| Patient outreach | 36% | 82% | 46% | 44% | 91% | 47% | 71% | 89% | 18% |
| Follow up on tests or referrals | 46% | 73% | 27% | 56% | 73% | 17% | 57% | 56% | −2% |
| Close care gaps using protocols | 64% | 82% | 18% | 33% | 82% | 49% | 86% | 78% | −8% |
| Lead/participate in huddles | 46% | 82% | 36% | 22% | 91% | 69% | 29% | 78% | 49% |
| Act as a resource within the practice | 46% | 82% | 36% | 33% | 64% | 30% | 71% | 89% | 18% |
Diff = difference.