Table 1.
Vascular access clinical support program components
| Component | Purpose | Description | 
| Targeting patient barriers | ||
| Vascular access–specific education | Improve vascular access knowledge | Format: Individual or small group sessions dedicated to vascular access education (in person, telephone) | 
| Content: Vascular access types and related terms, assocated care process steps, acknowledgement of common emotions and complications | ||
| Materials: investigator-developed and AAKP brochures | ||
| Needs and barriers assessment | Identify barriers to vascular access care and provide targeted resources | Assessment of financial, transportation, emotional, and other barriers to vascular access care; assessment of preferred communication mode; and provision of appropriate resources (referrals, support, etc.) | 
| Opportunity to reinforce vascular access education content | ||
| Peer mentoring | Provide emotional support and practical care navigation tips | Peer-to-peer supportive interaction (in person, telephone, email) | 
| Frequency and mode of interaction selected by mentees and mentors | ||
| Mentors underwent vascular access education and peer mentorship training before mentee connection | ||
| Targeting health system barriers | ||
| Vascular access care navigation | Provide care coordination support | Identify patients in need of vascular access planning and secure nephrologist agreement for patient enrollment | 
| Facilitate care coordination, appointment scheduling and reminders, and peer mentor program enrollment | ||
| Prompt providers to communicate with each other | ||
| Address patient questions and concerns and provide education reinforcement | ||
| Vascular access–specific electronic dashboard | Enable efficient patient monitoring and care planning | Enable monitoring of patients through vascular access care steps | 
| Organized by care step to facilitate identification of upcoming or missed appointments, unscheduled referrals, and study results | ||
AAKP, American Association of Kidney Patients.