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. 2021 Jul 9;2(7):e211529. doi: 10.1001/jamahealthforum.2021.1529

Table 1. Short-term, Long-term, and Preventive Diagnoses During a Total of 1.49 Million Office-Based and Telemedicine Visits Across All Specialties in the US From 2018 to 2020a.

Care Quarter 1 Quarter 2 Quarter 3 Quarter 4
2018/2019 (mean) visits, No. (range) 2020 (mean) Visits, No. (range) Change, % 2018/2019 (mean) Visits, No. 2020 (mean) Visits, No. (range) Change, % 2018/2019 (mean) Visits, No. (range) 2020 (mean) Visits, No. (range) Change, %b 2018/2019 (mean) Visits, No. (range) 2020 (mean) Visits, No. (range) Change, %
Office-based care
Total visits 128.4 (122.8 to 133.9) 114.8 (109.7 to 120.0) −10.6 131.7 (126.0 to 137.4) 66.0 (62.5 to 69.5) −49.9 132.0 (126.3 to 137.7) 85.7 (81.6 to 89.8) −35.1 128.7 (123.1 to 134.3) 72.2 (68.4 to 75.6) −43.9
Short term 30.2 (27.8 to 32.6) 28.2 (25.8 to 30.5) −6.7 29.9 (28.0 to 31.8) 14.2 (12.8 to 15.6) −52.6 27.3 (25.1 to 29.4) 17.7 (15.9 to 19.4) −35.2 28.6 (26.3 to 30.8) 19.6 (17.7 to 21.6) −31.3
Long term 82.2 (78.4 to 85.9) 73.6 (69.8 to 77.3) −11.3 84.7 (80.8 to 88.5) 39.5 (36.7 to 42.3) −53.4 85.5 (81.5 to 89.4) 51.5 (48.5 to 54.5) −53.8 83.5 (79.7 to 87.4) 38.9 (26.2 to 41.7) −53.5
Preventive 27.1 (25.0 to 29.3) 24.0 (22.1 to 26.0) −11.4 29.5 (27.2 to 31.8) 18.4 (16.5 to 20.2) −18.6 31.6 (29.4 to 33.7) 24.0 (22.0 to 25.9) −24.0 29.1 (29.4 to 33.7) 14.9 (13.4 to 16.4) −48.9
Telemedicine care
Total visits 1.7 (1.2 to 2.2) 4.8 (3.8 to 5.6) +178.2 1.6 (1.2 to 2.0) 40.3 (37.8 to 42.3) +2401.0 1.7 (1.2 to 2.1) 24.9 (22.7 to 26.9) +1470.0 1.5 (1.1 to 1.9) 22.7 (20.9 to 24.6) +1435.2
Short term 0.4 (0.2 to 0.5) 1.3 (0.9 to 1.6) +232.3 0.3 (0.2 to 0.5) 9.9 (8.5 to 11.2) +3003.1 0.4 (0.2 to 0.6) 6.1 (5.1 to 7.0) +1370.0 0.3 (0.2 to 0.5) 7.6 (6.4 to 8.8) +2100.5
Long term 1.3 (0.9 to 1.6) 3.6 (2.8 to 4.3) +2455.0 1.3 (0.9 to 1.6) 32.9 (30.6 to 35.2) +2504.5 1.1 (0.8 to 1.4) 20.2 (18.5 to 21.8) +1711.8 1.1 (0.8 to 1.4) 14.8 (13.3 to 16.3) +1227.3
Preventive 0.1 (0.05 to 0.15) 0.02 (0.01 to 0.03) −81.8 0.08 (0.04 to 0.1) 1.1 (0.8 to 1.4) +1277.3 0.08 (0.04 to 0. 1) 0.8 (527 to 1117) +945.0 0.1 (45 to 151) 0.5 (0.3 to 0.7) +811.0
All care
Total visits 130.1 (124.4 to 135.7) 119.6 (114.2 to 124.9) −8.1 133.3 (127.5 to 139.1) 106.4 (101.6 to 111.1) −20.2 133.6 (127.8 to 139.3) 110.6 (105.6 to 115.5) −17.2 130.2 (124.5 to 135.8) 94.9 (90.6 to 99.2) −27.1
Short term 30.6 (28.5 to 32.6) 29.4 (27.0 to 31.8) −3.7 30.2 (28.2 to 32.3) 24.1 (22.1 to 26.0) −20.4 27.7 (25.5 to 29.8) 23.7 (21.8 to 25.6) −14.3 28.9 (26.6 to 31.2) 27.1 (24.9 to 29.3) −6.7
Long term 84.2 (80.4 to 88.0) 77.1 (73.2 to 81.0) −8.4 85.9 (82.0 to 89.9) 72.4 (68.7 to 76.0) −15.8 86.6 (82.6 to 90.5) 71.7 (68.1 to 75.3) −17.2 84.7 (80.8 to 88.5) 53.6 (50.5 to 56.7) −36.6
Preventive 27.2 (25.1 to 29.4) 28.1 (25.8 to 30.4) +3.3 29.6 (27.2 to 31.9) 19.5 (17.5 to 21.4) −34.2 31.6 (29.5 to 33.8) 24.8 (22.8 to 29.8) −21.6 29.1 (26.8 to 31.4) 15.4 (13.9 to 16.9) −47.3
a

Estimates are based on a combination of the top 100 office-based and telemedicine diagnoses. Numbers in parentheses represent 95% CIs. Source: IQVIA National Disease and Therapeutic Index, 2018 to 2020.

b

Percentage change calculated as difference between a given quarter and the mean visit volume for that same quarter in 2018 and 2019.