Table. Outcomes Among Referrals Triaged to Have a Follow-up Visit Scheduled, Pre-eConsult vs Post-eConsult Adoption.
Outcomes | eConsult, No. (%) | Adjusteda | Relative change, % | ||
---|---|---|---|---|---|
Before | After | Difference | P value | ||
Referrals with an appointment scheduledb | 17 781 (66.5) | 16 831 (82.3) | +15.8% | <.001 | +23.8 |
Wait time to appointment, mean (SD), dc | 60.1 (59.2) | 54.1 (34.8) | −8.2 | <.001 | −13.3 |
Referrals with visit occurring within 90 dd | 10 267 (38.4) | 7472 (37.9) | −0.8% | .07 | −2.1 |
Adjusted differences and P values were calculated using a linear regression and the margins function in Stata (v.15). The regression included an indicator for whether the referral occurred in the 12-month post-eConsult adoption period at the specialty clinic the patient was being referred to, with specialty clinic fixed effects.
Referrals that resolved without a face-to-face visit (n = 3074) are excluded.
Referrals that resolved without a face-to-face visit (n = 3074) or without an appointment scheduled (n = 12 574) are excluded.
Referrals that resolved without a face-to-face visit (n = 3074) or that occurred within 90 days of the end of the study period (n = 726) are excluded.