Table 2.

Positive experiences and points of improvement mentioned by patients (N = 8) in the focus groups (ranked from most often to fewest times mentioned)

Themes	Positive experiences	Points of improvement
Content of PROMs	‘The questions are clear, recognizable and easy to answer’	‘There is a lot of repetition in questions’
	‘All topics are covered in the questionnaires, not only topics about your disease’	‘The questions are not relevant for every patient and sometimes questions are difficult to understand’
		‘It would be good if questions were administered based on previous answers’
Completion time PROMs	‘Completing the questionnaires does not take too much time’	‘Completing the questionnaires takes a lot of time’
Layout	‘The KLIK website looks nice with the colors that are used’
	‘Nice that you can see a picture of your doctor’
Discussion by clinician	‘The answers in the KLIK ePROfile are discussed by the clinician’	‘The clinician often does not discuss the KLIK ePROfile’
		‘Sometimes the clinician does not ask more questions based on my answers’
Insight patients’ functioning	‘By completing the questionnaires you see how you are doing’
	‘It is good that parents know what is going on’
	‘With KLIK, clinicians know how you are doing’
Conversation content	‘With KLIK, not only physical health, but also mental health is discussed’ ‘It helps in discussing topics that you would otherwise not think about’
Preparation of consultation	‘Completing the questions before the appointment helps you to come up with topics you want to discuss during the consultation’	‘Completing KLIK questionnaires does not help you in preparing for the consultation, it is just something you need to do’
Motivation child		‘I think it is not always necessary to complete the KLIK questionnaires’
		‘I sometimes just do not want to talk about the KLIK topics’
Consultation efficiency	‘The consultation is more efficient when KLIK is used, as the doctor immediately has an overview of how you are doing’
Anonimity and security	‘It is good that KLIK is well secured’
	‘As KLIK PROMs are completed on the computer, it feels more anonymous, which results in completing the PROMs more honestly’
Ease of use	‘It is nice that the KLIK questionnaires can be completed on the computer at home’	‘You cannot go back to the questionnaire if you completed all questions’

All quotes were translated into English